Ship worldwide, accept plastic cards, PayPal and more. Free delivery. We plant a tree for each purchase.

Shipping

What Shipping Methods Are Available?

Our products reach you with the cooperation of DHL or FedEx.

Do You Ship Internationally?

Currently our shipment is focused entirely within the UK boarders, but we can supply any of our products to any part of the world upon request.

How Long Will It Take To Get My Package?

Most of our products are unique and are made specificly to your needs. The production time for different types of products varies from two to six weeks. The lead time for each item can be found in its description. 

Payment

What Payment Methods Are Accepted?

You can pay by credit card or debit card (Visa, MasterCard). 

Is Buying On-Line Safe?

We work with the best payment providers in the world which are Google Pay and Paypal.

Orders & Returns

How Can I Cancel Or Change My Order?

Once an order has been placed and accepted its production begins, we have no products in stock. For this reason the order cannot be cancelled or refused.

Do I need an account to place an order?

You can place an order without an account if you wish. But it’s better to have your own account so we can keep you informed about our new products, promotions and charitable causes.

How Do I Track My Order?

You can check the status of your order using the order id and your email address on the following page: Order tracking

Or contact us at the following email address: office@timberwoods.co.uk
 
How Can I Return a Product?

You have the right to return the item after contacting us at the email address office@timberwoods.co.uk and together we will determine what the problem with the item is.

Updating…
  • No products in the basket.